Billing Help

How to Subscribe

1. 1

   Navigate to your dashboard and select the app you want to subscribe to.

2. 2

   Click the "Subscribe" button on the app card.

3. 3

   Choose your plan (if multiple options are available) and click "Proceed to Checkout".

4. 4

   You'll be redirected to our secure Stripe Checkout page. Enter your payment details.

5. 5

   After successful payment, you'll be redirected back to your dashboard with immediate access to the app.

Managing Your Subscription

All subscription management is handled through the Stripe Customer Portal, which provides a secure and easy way to update payment methods, change plans, or cancel subscriptions.

Access the Portal

1. 1.Go to Dashboard → Billing & Usage
2. 2.Click "Manage Subscription"
3. 3.You'll be redirected to the Stripe portal

What You Can Do

• Update payment method (credit/debit card)
• View billing history and invoices
• Upgrade or downgrade your plan
• Cancel subscription

Downloading Invoices

Invoices are automatically generated and emailed to you on each billing date. You can also download them anytime from your dashboard.

From Dashboard

1. 1.Go to Dashboard → Billing & Usage
2. 2.Scroll to the "Invoices" section
3. 3.Click "Download PDF" next to any invoice

From Stripe Portal

1. 1.Click "Manage Subscription" from Billing & Usage
2. 2.View all invoices in the Stripe portal
3. 3.Download individual invoices as PDF

Canceling Your Subscription

You can cancel your subscription at any time. You'll retain access until the end of your current billing period.

Steps to Cancel

1. 1

   Go to Dashboard → Billing & Usage

2. 2

   Click "Manage Subscription"

3. 3

   In the Stripe portal, find your subscription and click "Cancel plan"

4. 4

   Confirm the cancellation. Your access will continue until the end of the billing period.

Refund Policy

We want you to be satisfied with our service. Here's our refund policy:

• 14-Day Window: Request a refund within 14 days of your subscription start date
• Contact Required: Email info@conshultocracy.com with your request
• Case-by-Case: Each refund request is reviewed individually
• Processing Time: Approved refunds are processed within 5-10 business days

Payment Issues

Payment Failed

If a payment fails, you'll receive an email notification. Common reasons include:

• Insufficient funds
• Expired credit card
• Card declined by your bank
• Incorrect billing address

How to Fix

1. 1.Go to Manage Subscription in Billing & Usage
2. 2.Update your payment method
3. 3.Payment will retry automatically, or you can retry manually